Facebook Messenger APIįacebook provides a free API for its Messenger application that can interact with users in groups or chats. Watch this tutorial to learn how you can build a barista chatbot your customers can use to order a coffee. It's a visual no-code workflow builder that you can use to build chatbots over SMS, webchat, WhatsApp, and Facebook Messenger. Twilio Studio lets you build a friendly, conversational chatbot that can respond to incoming messages, chat with customers, and process orders. Do you need one for a specific platform? What requests do you want it to handle and filter? The answers to these questions will help you determine which chatbot API is right for your business. 8 best chatbot APIs in 2023įirst, determine what you need your chatbot to do. And while not a complete replacement for a real-life agent, these are often convincing enough for curious consumers to question if it's a real person. Some do a better job at answering questions, while others provide sophisticated marketing and sales functionality.Īdvanced chatbots use natural language processing (NLP) to have more organic conversations with your customers. This empowers your tailor-made chatbot to interact with customers on various websites and platforms.īusinesses have built various chatbot APIs to handle numerous use cases.
#Free chatbot api software
What is a chatbot API?Ī chatbot API is an application programming interface that lets you connect your messaging channels (SMS, webchat, WhatsApp, and social media messengers) with chatbot software and features. Below, we'll walk you through a list of our favorite chatbot APIs in 2023. Fortunately, you have plenty of options when bringing that reality to life. Ideally, you want a chatbot that's helpful and an extension of your brand. Some answer questions with on-brand character and flair, while others waste your customers’ time and have about as much personality as Clippy (the former Microsoft Office Assistant). Chatbots have taken the digital world by storm, powering conversations and driving customer engagement at scale.
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